Problem-Attic is a web-based program developed by EducAide Software. We are pleased to make the program available to everyone in the educational community: teachers, academic coaches, tutors, homeschoolers, researchers, etc.
1. Collection of Information
EducAide Software (“EAS”) collects and stores certain types of personal information, as follows:
In order to make use of Problem-Attic (the “Program”), you must create an account. If you choose to do so, then EAS will ask for your first and last name and your email address. As an option, you may provide EAS with the name of your school and/or a job description. EAS requires you to confirm your email address for your account to be activated.
After creating an account, you may use the features of the Program that are freely-available without providing EAS any additional personal information. You may, however, provide other information voluntarily through the Settings options in the Program, or through separate communications with EAS, such as a request for technical support.
If you create an account, then EAS will collect information about your documents. This includes, among other things, the questions you have chosen, your formatting options, and whether you created/downloaded a PDF version of the document or exported the questions to another program.
Regardless of whether you create an account, EAS will collect information about your general use of the Program, such as the pages that you visit and whether you have taken the Problem-Attic Tour. EAS will also collect details that are publicly-available about your web browser and computer, such as IP address and operating system.
If you become part of a school-wide subscription, then EAS will know the name of your employer and possibly the grades and subjects that you teach. Also, certain information about your use, such as number of documents and last log-in, will become known to the person(s) in charge of the subscription at your school.
2. Safeguarding and Use of Information
EAS stores the information it collects securely on its own or other host servers. (EAS uses some third-party vendors to provide hardware, software, networking, storage, and related technologies required to run the Program.)
Except for the following two provisions, the information collected by EAS will not be sold, traded, bartered, given away, or used for solication by a third-party without your explicit permission.
EAS may share the information it collects with an agent or direct affiliate, such as a content- or application-development partner or a company hired by EAS to assist with emails, newsletters, marketing, and other customer and public relations activities.
EAS may share the information it collects with third-parties, as EAS deems necessary, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving threats to another person, violations of Terms of Service, or as otherwise required by law.
A cookie is a small amount of data, often including an anonymous unique identifier, which a web server sends to your browser and which gets saved on your local hard drive. In order to use the Program, you may need to change your browser settings so that it can save cookies.
EAS does not put any cookies on your computer that track your other web-browsing activities, that track websites you visit after using the Program, or that make any attempt to uncover any additional personal information about you.
EAS makes use of third-party tools like Google Analytics for the purpose of monitoring website traffic and improving performance. These third-party tools may put their own cookies on your computer. EAS does not use them to collect information about you, nor do we provide the third parties with your account details. They may, however, be able to associate your IP address and email through data which they collect independently.
4. Student Privacy
The Program has scoring options that students may interact with through a teacher’s account. (These options are available to subscribing schools and for free trial in what is called the Play Area.) If a teacher makes use of the scoring options, then EAS will collect limited information from students and will use it only to create reports for the teacher. EAS never stores personally identifiable information about students.
Here are further details about the scoring options and the safeguarding of student information:
The Program does not use class rosters. At the teacher’s option, students can submit their answers with first name only, initials, or any other identifier.
The Program does not authenticate students. For that reason, the results are meaningful only to the teacher. To anyone else, the results are essentially anonymized.
The Program does not keep individual student records. All data which is collected is ad hoc. It is for a single test or quiz, and teachers can delete it at any time.
The Program can be used for self-guided learning. In this case, no information is collected and stored, and the purpose of scoring is to show students their own results.
The Program stores all information using industry best practices for security and encryption.
6. Contact Information
PO Box 1048
Vallejo, CA 94590 USA