How to Purchase a School Subscription to Problem-Attic
If you are considering a school-wide subscription to Problem-Attic, an important first step is to fill out a subscription form. This gets your school information into our system and it tells us who will be the main contact person. It does not obligate you to purchase anything. In fact, you can use the form to request a price quote. Activation will not occur until you confirm that an order is being placed.
Note: the person who fills out the subscription form must be a registered user of Problem-Attic. Sign up is free.
Here’s what to do after logging in:
Click Plans (top of the screen), and choose Subscribe in the drop-down menu.
Under the school-wide option, click Subscribe.
Fill out the School Subscription Form (details below). If you have already decided to make a purchase, choose a payment method, or else choose “Send price quote (no order yet)”.
Read the School Subscription Terms. Assuming they are acceptable, check the box and click Submit. That’s it!
You will receive an email confirming that we received the subscription form. Later, if you write back and tell us that you're placing an order, we can usually activate your account the same day. Of course, when we do that, we’ll send further instructions.
Unless you tell us differently, we assume the person who fills out the form will be the administrator of the account. The main responsiblity is to add/remove teachers, which is simple and takes very little time. You can learn more about license management by clicking here.
Details about the Subscription Form
For your school name, please be as specific as possible. If your school has a commonly recognized name, use it instead of a longer formal name. For example, you could enter “New Arts Academy” instead of “New Technology and Arts High School Academy”. We verify all names and will not accept a district office or generic district-wide name instead of a school. Please see School Subscription Terms for more information about licensing.
Be sure to enter your complete address and phone number. If you have a separate billing and shipping address, the billing address is usually better. Your physical location does not matter because there are no “deliverables” with a school subscription (just activation). All notices are by email except possibly a P.O. and invoice, which many districts prefer to be sent through U.S. mail or faxed.
Choose one of the four radio buttons to indicate your payment method. Based on your selection, we will send you an invoice or price quote, which you can then forward to your billing/accounts payable dept.
“Submitting purchase order”: If you provide the PO number, we can usually activate a subscription the same day. Otherwise, if you leave off the number and we don’t have any prior communication regarding your order, we will generally send a price quote and then follow up with you.
“Paying by credit card”: If you want to pay by credit card, with or without a PO, we will activate your subscription immediately upon receipt of your credit card information. Please call us and provide the information, as email is not secure for that purpose.
“Invoice me (terms are net 30 days)”: If you wish to place an order without a PO, we can bill you. Before we can activate your school subscription, however, you will need to confirm by email that you are placing an order and the invoice will be submitted for payment. (We don’t need to wait on the payment itself.)
“No order yet, send price quote”: If you just want a quote, we’re happy to send it to you in electronic form (as a PDF file). When you are ready, you can subscribe using any of the above options. You won’t need to fill out the form again. Instead, you can confirm by email that you are placing an order, and we’ll activate your account.